Privacy Policy

Commitment to Privacy & Discretion

At EverKind Concierge Care, we prioritize the utmost discretion, respect, and security when handling personal details for our clients, their families, and prospective staff. This Privacy Policy outlines how we collect, protect, and handle information submitted through our website and concierge communication channels.

1. Information We Collect

We collect personal information necessary to deliver non-medical concierge care services and process caregiver employment applications:

• Contact Information: Full name, telephone number, email address, physical address, and preferred contact time.
• Care Service Inquiries: Details regarding care preferences, desired shift duration (e.g., 4-8 hours, 12-hour shifts, or 24-hour round-the-clock care), and special family considerations.
• Caregiver Employment Data: Employment history, qualifications (e.g., CNA, PCA), certifications, shift availability, and driver's license status.
• Technical & Usage Data: IP address, device type, browser type, and submission timestamps collected automatically for analytics and form submission verification.

2. How We Use Your Information

Information gathered is strictly utilized to serve your care or employment needs:

• Responding to consultation requests and tailoring custom private-pay care plans.
• Coordinating care schedules with assigned caregivers and family representatives.
• Evaluating applicant credentials for employment at EverKind Concierge Care.
• Sending essential service updates, appointment confirmations, or direct inquiries.

3. Confidentiality & Non-Disclosure

We hold all client and applicant information in strict confidence. We do not sell, rent, trade, or broadcast personal information or phone numbers to third-party marketers or external lead brokers under any circumstances.

4. SMS & Mobile Terms

If you provide your phone number, you consent to receive direct communications (calls or SMS messages) from EverKind Concierge Care regarding your consultation request or job application. Message and data rates may apply. You may opt out of SMS communications at any time by replying "STOP".

5. Non-Medical Scope & Medical Disclaimer

EverKind Concierge Care provides private-pay non-medical care and companionship services. Web submissions do not constitute a doctor-patient relationship, and confidential medical history should be discussed directly during your formal consultation.

6. Security Measures

We implement industry-standard encryption protocols and administrative safeguards to protect website interactions and submitted forms from unauthorized access or disclosure.

Contacting Our Privacy Director

If you have questions regarding this Privacy Policy or wish to update your preferences: